/* Additions for the card desk page; tokens and base styles come from ../style.css */

.notice {
  margin: 18px 0 0; max-width: 70ch; font-size: 14px; color: var(--ink-2);
  border-left: 3px solid var(--rule-strong); padding: 4px 0 4px 12px;
}

/* ── Triage verdict ─────────────────────────────────────── */
.verdict-head { display: grid; grid-template-columns: 1.1fr 1fr; border-bottom: 1px solid var(--rule); }
.verdict-head > div { padding: 16px 18px; min-width: 0; }
.verdict-head > div + div { border-left: 1px solid var(--rule); }
.verdict-head .team { background: var(--accent-soft); }
.label { font: 500 12px var(--mono); letter-spacing: 0.08em; text-transform: uppercase; color: var(--ink-3); margin: 0 0 8px; }
.big { font-size: 21px; font-weight: 700; letter-spacing: -0.01em; margin: 0 0 4px; }
.why { font-size: 14px; color: var(--ink-2); margin: 0; }

.verdict-body { display: grid; grid-template-columns: 1fr 1fr; }
.verdict-body > div { padding: 16px 18px; min-width: 0; }
.verdict-body > div + div { border-left: 1px solid var(--rule); }
.playbook-title { font-size: 16px; font-weight: 700; margin: 0 0 12px; }

.steps { list-style: none; counter-reset: step; margin: 0; padding: 0; }
.steps li { counter-increment: step; display: grid; grid-template-columns: 22px 1fr; gap: 4px 8px; padding: 8px 0; border-top: 1px solid var(--rule); font-size: 14px; }
.steps li:first-child { border-top: 0; padding-top: 0; }
.steps li::before { content: counter(step); font: 500 12px var(--mono); color: var(--ink-3); padding-top: 3px; }
.sys { display: inline-block; font: 500 11px var(--mono); letter-spacing: 0.04em; color: var(--ink-2); border: 1px solid var(--rule-strong); border-radius: 3px; padding: 1px 6px; margin-right: 6px; white-space: nowrap; }

.reply { width: 100%; min-height: 150px; font: 15px/1.5 var(--sans); color: var(--ink); background: var(--paper); border: 1px solid var(--rule); border-radius: 8px; padding: 10px 12px; resize: vertical; }
.reply-actions { display: flex; align-items: center; gap: 10px; margin: 8px 0 14px; font-size: 13px; color: var(--ink-3); }
.btn { font: 500 13px var(--sans); color: var(--ink); background: var(--card); border: 1px solid var(--rule-strong); border-radius: 999px; padding: 5px 12px; cursor: pointer; }
.btn:hover { border-color: var(--ink-3); }

.facts { margin: 0; padding: 0; list-style: none; font-size: 13px; color: var(--ink-2); }
.facts li { padding: 6px 0; border-top: 1px solid var(--rule); }
.facts a { font-size: 12px; white-space: nowrap; }
.caution { font-size: 13px; color: var(--ink-2); background: var(--paper); border: 1px solid var(--rule); border-radius: 8px; padding: 8px 10px; margin: 12px 0 0; }
.related { font-size: 13px; margin: 12px 0 0; }
.related.alts { margin: -4px 0 12px; display: flex; flex-wrap: wrap; align-items: center; gap: 6px; }

/* ── Code lookup ────────────────────────────────────────── */
.code-box { background: var(--card); border: 1px solid var(--rule-strong); border-radius: 10px; padding: 18px; }
.code-input { display: flex; align-items: center; gap: 10px; }
.code-input span { font: 500 12px var(--mono); letter-spacing: 0.08em; text-transform: uppercase; color: var(--ink-3); }
.code-input input { font: 500 20px var(--mono); width: 9ch; color: var(--ink); background: var(--paper); border: 1px solid var(--rule-strong); border-radius: 8px; padding: 6px 10px; text-transform: uppercase; }
.code-result { margin: 14px 0 4px; display: grid; grid-template-columns: auto 1fr; gap: 6px 16px; font-size: 14px; }
.code-result dt { font: 500 12px var(--mono); color: var(--ink-3); text-transform: uppercase; letter-spacing: 0.06em; padding-top: 2px; }
.code-result dd { margin: 0; }
.code-empty { font-size: 14px; color: var(--ink-3); margin: 14px 0 4px; }
.code-groups { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; margin-top: 14px; border-top: 1px dashed var(--rule-strong); padding-top: 14px; }
.code-groups h3 { font: 500 12px var(--mono); letter-spacing: 0.08em; text-transform: uppercase; color: var(--ink-3); margin: 0 0 8px; }
.code-chip { font: 500 13px var(--mono); }

/* ── Voice of customer ──────────────────────────────────── */
.ratings { display: flex; flex-wrap: wrap; gap: 12px; margin-bottom: 14px; }
.rating { background: var(--card); border: 1px solid var(--rule); border-radius: 10px; padding: 12px 16px; min-width: 150px; }
.rating .score { font: 700 28px var(--sans); letter-spacing: -0.02em; }
.rating .of { font-size: 14px; color: var(--ink-3); }
.rating .where { font-size: 13px; color: var(--ink-2); }
.themes { display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 12px; }
.theme { background: var(--card); border: 1px solid var(--rule); border-radius: 10px; padding: 14px 16px; display: flex; flex-direction: column; gap: 8px; }
.theme h3 { font-size: 16px; margin: 0; }
.theme p { font-size: 14px; color: var(--ink-2); margin: 0; flex: 1; }
.theme .meta { display: flex; justify-content: space-between; align-items: center; gap: 8px; flex-wrap: wrap; font-size: 12px; }

.sources { margin: 0; padding-left: 18px; font-size: 14px; color: var(--ink-2); }
.sources li { margin: 4px 0; }

@media (max-width: 720px) {
  .verdict-head, .verdict-body, .code-groups { grid-template-columns: 1fr; }
  .verdict-head > div + div, .verdict-body > div + div { border-left: 0; border-top: 1px solid var(--rule); }
}